The step-based flow
Each step has goals, conditions and tools. Personality, variables and knowledge sit alongside.

Alva Tecnologia builds your company's Revoada, from the Portuguese for a flock taking flight: a team of agents that answers on your channels, follows your rules and acts inside your systems.

Every project starts from your process. The platform brings the foundation, and the rest is built for your company.
Personality, rules and flow designed for each role: customer service, sales, support or operations.
ERP, CRM, calendar, database or your own API. The agent reads and records where your team already works.
Open protocols that let an agent use external tools and let agents talk to each other, including those from other vendors.
Official WhatsApp and Instagram, other channels on request, a conversation inbox, metrics and handover to a person.
checkGoogleCalendarbookGoogleCalendarSlotrescheduleGoogleCalendarSlotcancelGoogleCalendarSlotsearchKnowledgesendFileslogSalesOpportunitysendSalesProposalscheduleDemoopenSupportTicketcheckTicketStatussendTechnicalInstructionshttpRequestThe agents, rules and integrations are made for your business, rather than one template for everyone.
What only you know.
From design to operations.
Direct service on the channel they already use.
Each step has goals, conditions and tools. Personality, variables and knowledge sit alongside.

Official WhatsApp through the Cloud API, WhatsApp by QR code, and Instagram. One agent answers on all of them.

The conversation, the current step, the collected variables and every tool the agent called.

One agent for bookings, one for support, one for sales, each with its own AI provider and model.

Book, confirm, reschedule and cancel without a queue on WhatsApp.
Qualify whoever arrives and hand a ready contact to the sales team.
Answer the repetitive questions, log the case and call a person when needed.
Look up systems, open tickets and record orders inside the conversation.
We learn the process, the systems and where an agent brings the most results.
We set up Revoada with examples from your business, so everyone can see it working.
Agents, tools and connections to your systems, tested in real conversations.
We follow the conversations and adjust the agents as the business changes.
Revoada grew out of PatoFlow, our AI agent platform for WhatsApp and Instagram. What we learned from it in real use became the foundation for building custom agents.
Built by Alva Tecnologia with Java, Spring Boot and Angular.
PatoFlow solved our customer service problem. While my colleague and I work, it answers our customers, booking, rescheduling and cancelling appointments.
Lucas JúniorLJ Barbearia, on PatoFlow (translated)Tell us what you want to automate. If you would rather look first, the tour shows the platform from the inside.